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Understanding the Fire Damage Restoration Process: What to Expect

10/17/2024 (Permalink)

A heavily sooted room is seen after a fire. Call SERVPRO of Greenville for fast, professional restoration service!

At SERVPRO of Greenville, we understand how devastating a fire can be for homeowners and businesses. In addition to the emotional toll, the damage to property can feel overwhelming. After the flames are extinguished, knowing the next steps is crucial for recovery. Here's a breakdown of what to expect during the fire damage restoration process.

Emergency Contact

The first step is to contact a trusted restoration company. At SERVPRO, we're available 24/7 to respond quickly to any fire emergency. Our team will ask a series of questions to assess the damage and dispatch technicians promptly.

Inspection and Fire Damage Assessment

Once on-site, our certified professionals will carefully inspect the property to determine the full extent of the fire, smoke, and soot damage. This inspection allows us to develop a customized plan of action.

Water Removal and Drying (If Necessary)

In many cases, water damage accompanies a fire due to firefighting efforts. We utilize advanced equipment to remove water and dehumidify the affected areas to prevent mold growth and further structural damage.

Smoke and Soot Removal

Smoke and soot can penetrate walls, ceilings, furniture, and even ventilation systems, leaving a lingering odor and unsightly stains. This can be challenging to remove without the proper knowledge and materials. Even several coats of paint often allow the scent to permeate, in time. Using specialized techniques and cleaning solutions, we eliminate smoke and soot from surfaces, restoring the property to pre-fire condition.

Cleaning and Sanitizing

Beyond structural restoration, our team handles the cleaning of personal belongings and furniture. We also use air scrubbers and fogging equipment to remove odors, ensuring the property smells fresh and clean.

Restoration

The final step in the fire damage restoration process is the actual repair and rebuilding of the property. Whether it’s replacing drywall, painting, or full-scale reconstruction, SERVPRO of Greenville has the capability to ensue your property is restored to its pre-fire condition.

Why Choose SERVPRO of Greenville?

  • Fast response time: Minimizing damage and reducing restoration costs.
  • Certified professionals: Trained to handle fire, smoke, and water damage.
  • Advanced equipment: Ensuring efficient and effective restoration.

At SERVPRO of Greenville, we’re committed to helping our community recover from fire disasters. When you choose us, you can trust that your property is in the hands of National leaders in restoration.

If you’ve experienced a fire, don’t wait. Call us today at (252) 329-7205 for professional fire damage restoration services.

Storm Damage Restoration for Commercial Properties: Be Prepared

9/6/2024 (Permalink)

A SERVPRO vehicle is seen in front of a storm damaged business. Don't wait until the storm has arrived to make preperations. Prepare early, and know who to call for your restoration needs!

Storms can strike at any time, and for commercial property owners, the consequences can be devastating. From structural damage to flooding, the impact on your business operations can result in significant financial losses. At SERVPRO of Greenville, we understand how critical it is for businesses to recover quickly after a storm, and we're always at the ready you get back on your feet with our professional storm damage restoration services.

How Storms Impact Commercial Properties

Heavy rain, high winds, and flooding are common culprits in storm damage, and they can cause severe issues for commercial buildings. These include:

  • Roof Damage: High winds can rip off shingles, damage roofing materials, or even cause the collapse of parts of the roof structure.
  • Flooding: Flash floods can quickly overwhelm buildings, leading to water damage, mold growth, and potential health hazards.
  • Broken Windows and Doors: Flying debris and wind gusts can easily shatter windows and doors, leaving the building vulnerable to further damage.
  • Interior Water Damage: Rainwater can seep into the building through damaged roofs or windows, causing significant water damage to the interior structure, furniture, and even critical documents or equipment.

The SERVPRO® Difference: Comprehensive Restoration

At SERVPRO of Greenville, we specialize in commercial storm damage restoration, providing businesses with the support they need to get back to operations as quickly as possible. Our experienced technicians offer a range of services to address the most common storm-related issues:

  • Water Removal and Structural Drying: Standing water inside the property can lead to mold growth and long-term structural damage. We use advanced equipment to remove water and dry the affected areas thoroughly.

  • Mold Remediation: Mold thrives in damp environments and can spread quickly after a storm. We offer expert mold remediation services to ensure your business remains safe and healthy.

  • Full Restoration Services: From initial cleanup to rebuilding damaged areas, we are able to handle every step of the process to get your business back to its pre-storm condition.

Be Prepared with SERVPRO

The best way to protect your business from storm damage is by being proactive. We recommend that all commercial property owners have an emergency plan in place, such as our Emergency Ready Profile (ERP), which ensures you have critical information readily available to minimize response time during a storm.

In the event of a storm, time is of the essence. Call SERVPRO of Greenville for 24/7 emergency storm restoration services. With our unmatched experience, state-of-the-art equipment, and dedication to customer satisfaction, we’ll be by your side every step of the way.

The Hidden Challenge of Greenville's Climate: Indoor Air Quality and Mold Prevention in Commercial Spaces

2/6/2024 (Permalink)

A man is seen surrounded by a cloud of smoke or mist, while wearing a mask. Call SERVPRO of Greenville for all your restoration and remediation needs!

Weather And Air Quality

While Greenville, NC, may not battle the heavy snowfalls or extreme winter conditions seen in other parts of the country, our unique climate poses its own set of challenges for commercial property owners, particularly when it comes to maintaining indoor air quality (IAQ) and preventing mold growth. Here at SERVPRO® of Greenville, we're shedding light on this often overlooked aspect, providing you with knowledge and actionable tips to protect your property and the people within it.

Understanding Greenville's IAQ Challenge

Greenville's climate, characterized by its high relative humidity throughout the year, creates an ideal environment for mold and mildew to thrive, especially in poorly ventilated or damp areas of commercial buildings. This can lead to a host of problems, from structural damage to health issues for employees and customers alike.

Why IAQ Matters More Than You Think

Indoor air quality isn't just about comfort; it's a crucial factor in ensuring a healthy, productive workplace. Poor IAQ can lead to a phenomenon known as "Sick Building Syndrome," where occupants experience acute health discomfort that can lead to decreased productivity and increased absenteeism.

Actionable Tips for Greenville Businesses

  1. Regular HVAC Maintenance: Your HVAC system plays a pivotal role in regulating IAQ. Ensure it's regularly inspected, cleaned, and maintained to prevent mold spores from circulating through your ducts.

  2. Dehumidification Strategies: Consider implementing dehumidifiers in areas prone to high humidity. Keeping indoor humidity levels between 30-50% can significantly reduce the likelihood of mold growth.

  3. Mold Inspections and Remediation: Regular inspections for mold and moisture are vital. If you discover mold, it's crucial to address it immediately. SERVPRO of Greenville specializes in mold remediation, offering comprehensive solutions to not only remove mold but also prevent its recurrence.

  4. Educate Your Team: Awareness is key. Educate your staff about the importance of IAQ and encourage practices that help maintain a healthy environment, such as reporting leaks or areas of dampness immediately.

  5. Invest in Air Purification: Air purifiers with HEPA filters can remove contaminants, including mold spores, from the air, contributing to a healthier indoor environment.

SERVPRO of Greenville: Your Partner in IAQ Management

At SERVPRO of Greenville, we understand the unique challenges our climate poses to commercial properties, especially regarding IAQ and mold prevention. With our expertise in mold remediation and water damage restoration, we're here to help you maintain a healthy, safe environment for your business.

Understanding and addressing IAQ issues is not just about preventing potential health risks; it's about taking proactive steps to ensure the longevity of your property and the well-being of those who occupy it. By focusing on IAQ and mold prevention, you can safeguard your investment and provide a healthier, more welcoming space for employees and customers.

For more insights or to resolve any restoration needs, contact SERVPRO of Greenville today. 

Proactive Measures to Prevent Water Damage in Commercial Buildings

10/4/2023 (Permalink)

A flooded office space with the floor completely submerged. Being on an emergency service priority list could save you precious moments in times of need. Call us to inquire at 252-329-7205!

Water damage is not just a threat to the physical infrastructure of commercial properties, but it also poses a significant risk to the financial health of a business due to potential downtimes and costly repairs. Here’s a comprehensive guide to implementing proactive measures in preventing water damage in commercial buildings. Understanding the specific risks your commercial property may face is pivotal. Whether it's due to local weather patterns, geographical location, or building age and infrastructure, identifying potential water entry points, and weak spots are crucial in formulating a preventive plan.

  • Ensure the roof is in optimal condition, sealing any leaks, and ensuring gutters are clean and properly channeling water away from the building.
  • Regular inspections to detect leaks, rust, or wear in the plumbing system can prevent significant water damage.
  • Ensure HVAC systems are functioning properly, with no condensation or leaks that might cause water accumulation.
  • Ensure all sealants are intact to prevent water seepage during adverse weather conditions.

Implementing a Water Damage Prevention Plan


Creating a robust plan that details the steps and measures to take in the event of noticing any signs of potential water damage can be pivotal in minimizing impact.

- Establish a team responsible for managing and executing the plan.
- Ensure regular training for staff on how to identify and respond to signs of water damage.
- Establish partnerships with professional restoration services like SERVPRO® to ensure quick action when needed.


Utilize technology such as water sensors and alarms that can notify you of any leaks or water accumulation in critical areas of your building. Smart technology can act as a first line of defense, enabling you to act before a minor leak turns into significant damage. An informed and educated staff can be one of your biggest assets in preventing water damage. Ensuring they know the protocols, whom to inform, and what immediate measures to take can be pivotal in minimizing potential damage.

- Conduct regular training sessions.
- Ensure all staff are well-versed with the emergency response plan.


Consider utilizing water-resistant materials in areas prone to water damage. For example, using water-resistant wall coverings, sealants, and flooring materials in basements or other susceptible areas can provide an additional layer of protection.

Ensure the landscaping around your building is designed to direct water away from the foundation. This might involve grading, installing drains, or utilizing rain gardens and other features to manage stormwater effectively.

Partner Up!

Having a pre-established relationship with a restoration service like SERVPRO of Greenville ensures that, in the event of water damage, professional help is just a call away. This relationship means your commercial space can be attended to swiftly, minimizing damage and downtime. 

Incorporating these measures and strategies can significantly mitigate the risk of water damage to commercial buildings, safeguarding not just the physical property but also protecting the business from potential operational and financial impacts. With a combination of preventive strategies, technological investments, and partnerships with professional restoration services, businesses can fortify themselves against the pervasive threat of water damage.

Storm Safety in Greenville: Navigating Hurricane Season with Confidence

8/18/2023 (Permalink)

One of our Large Loss trailers responding to a storm damaged hospital in New Jersey. One of our Large Loss trailers responding to a 300+ room hospital in New Jersey after major flooding from a storm.

As Greenville enters the peak of hurricane season, being prepared is crucial for safety. SERVPRO® of Greenville is here to provide insights, support, and restoration services should you face storm damage. Here’s an in-depth look at what you need to know:

Before the Storm:

  • Know Your Risk: Research Greenville's flood zones, elevation, and historical hurricane impact. Stay alert with local weather warnings. Check county Government sites for flood zone information and other useful flood tips. 
  • Secure Your Home: Strengthen windows, doors, and roofs. Trim trees, clear gutters, and install storm shutters if possible.
  • Communication Plan: Make a detailed emergency plan for family members, including pets.
  • Essential Supplies: Stock water, food, batteries, medicines, important documents, and hygiene items.

When the Storm Hits:

  • Stay Safe Inside: Avoid windows, shelter in a room without windows, and stay on high ground if flooding occurs.
  • Don’t Risk Travel: Driving or walking through floodwaters is extremely dangerous.
  • Constant Updates: Use battery-powered radios or apps to follow local weather and emergency information.

Post-Storm Recovery:

  • Inspect Damage Carefully: Ensure power is off if water has entered, and avoid downed power lines.
  • Record Damage: Use photos and videos for insurance claims.
  • Contact SERVPRO of Greenville: Available 24/7, our team specialize in swift and effective storm damage restoration.

4. Our Commitment to Greenville:

  • Local Experts: Our technicians are highly trained in storm damage restoration, with the local knowledge to handle Greenville’s specific challenges.
  • Leading Technology: Our equipment and techniques ensure the fastest and most thorough recovery.
  • Scalable Response: We can handle everything from minor damage to large-scale community impacts.

SERVPRO® of Greenville is a community ally before, during, and after hurricane season. We strive to help Greenville residents make it "Like it never even happened." Contact us for emergency damage mitigation 24/7.

Understanding Mold Concerns and Professional Remediation with SERVPRO of Greenville

6/9/2023 (Permalink)

Mold growth is seen on the backside of drywall. Discovering potential mold, like on this wall, is troubling. Call SERVPRO of Greenville, your local mold remediation professionals for help!

Mold, an ever-present, natural part of our environment, plays an essential role in breaking down organic materials. However, when it comes to our homes and businesses, its presence can raise valid concerns due to potential health effects and structural damage it may cause.

It's essential to understand that it's impossible to completely remove all mold spores indoors; some microscopic particles will always remain in the air and on surfaces. The key to managing mold is controlling moisture and humidity levels, as these conditions can promote mold growth.

Identifying a Potential Mold Issue

Musty odors, visible mold growth, and long-term moisture issues can be potential signs of a mold concern in your property. If you're experiencing any of these, professional assistance from a qualified restoration company like SERVPRO® of Greenville can help determine the necessary steps to take.

Professional Mold Remediation Services

At SERVPRO® of Greenville, our experienced team follows strict industry standards for mold remediation, using specialized tools and methods:

  1. Inspection and Damage Assessment: Our professionals will thoroughly inspect your property for signs of mold using technology designed to detect mold and hidden water sources.

  2. Mold Containment: To prevent the spread of mold during the cleanup process, we use advanced containment procedures, like negative air chambers and physical barriers.

  3. Air Filtration: We use advanced air filtration equipment, such as "air scrubbers" and HEPA vacuums, to capture microscopic mold spores from the air.

  4. Removing Mold and Mold-Infested Materials: Depending on the level of mold damage and the types of surfaces involved, we will use antifungal and antimicrobial treatments designed to eliminate mold colonies and help prevent new ones from forming.

  5. Cleaning and Sanitizing: We clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold, using various cleaning techniques. We can also remove odors with air scrubbers and fogging equipment.

  6. Restoration: Depending on the extent of the mold damage, we can replace drywall, subfloors, and other building materials.

At SERVPRO® of Greenville, our IICRC-certified professionals are ready to help you navigate mold concerns and restore your property. 

Preparing for Storm Season: Tips for Protecting Your Greenville Home or Business

5/4/2023 (Permalink)

Flooding is seen around several houses. Greenville is prone to severe weather and storms. Be ready and know who to call if inclement weather strikes!

Storms can bring heavy rainfall, strong winds, and even flooding to Greenville, causing significant damage to homes and businesses. It's essential to be prepared before storm season arrives, and SERVPRO® of Greenville is "Here to help." ®  Let's take a look at how to protect your property from storm damage and how SERVPRO® of Greenville can assist you in the event of a storm-related disaster.

  1. Inspect your property for vulnerabilities: Take the time to inspect your property for potential weak points, such as damaged or loose roof shingles, cracks in the foundation, and clogged gutters. Address these issues before the storm season starts to prevent water from seeping into your property and causing damage.

  2. Trim trees and secure outdoor items: Overhanging tree branches can cause significant damage to your property during a storm. Trim any branches that are too close to your home or business, and secure any outdoor items, such as patio furniture and trash cans, to prevent them from becoming projectiles during strong winds.

  3. Install a sump pump and a backup generator: A sump pump can help prevent basement flooding during heavy rainfall. Additionally, installing a backup generator ensures you'll have power in case of an outage, enabling you to run essential appliances and equipment.

  4. Create an emergency plan and assemble a disaster supply kit: Ensure all family members or employees are familiar with an emergency plan, including evacuation routes and designated meeting spots. Assemble a disaster supply kit with essential items, such as non-perishable food, water, flashlights, batteries, and a first aid kit.

  5. Review your insurance coverage: Examine your insurance policy to ensure you have adequate coverage for storm-related damages. It's a good idea to discuss your policy with your insurance agent to make any necessary adjustments before the storm season begins.

Taking the necessary steps to prepare your Greenville home or business for storm season can help minimize potential damages and keep you and your loved ones safe. However, if you do experience storm damage, our experienced team is available 24/7 to provide professional storm damage restoration services, ensuring your property is quickly and efficiently returned to its pre-storm condition. Contact SERVPRO® of Greenville today to learn more about how we can assist you in the event of a storm-related disaster.

Uncovering the Hazards of Hidden Water Damage with SERVPRO® of Greenville

4/13/2023 (Permalink)

Discoloration is seen on a wall, possibly indicating hidden water damage. If you notice any signs of hidden water damage, call us right away!

Water damage is a common problem faced by homeowners and businesses in Greenville. While visible water damage can be easily identified and addressed, hidden water damage is a more insidious issue that can lead to significant problems if left untreated. Here, we'll look at how to detect it, and how SERVPRO® of Greenville can help restore your property back to preloss conditions.

The Dangers of Hidden Water Damage:

  1. Structural damage: When water seeps into walls, floors, and ceilings, it can weaken the structural integrity of the building, causing it to become unstable and even collapse.
  2. Mold growth: Hidden water damage can create the perfect conditions for mold growth. Mold can cause health effects and further damage to the property.
  3. Electrical hazards: Water and electricity are a dangerous combination. Water damage can cause electrical shorts and fires, posing a serious risk to occupants and the property.
  4. Decreased property value: Undetected water damage can lead to costly repairs and lower the value of your property.

Detecting Hidden Water Damage:

  1. Unusual odors: Musty smells can be an indication of hidden water damage and mold growth.
  2. Discoloration and staining: Water stains or discoloration on walls, ceilings, or floors can signal a hidden water leak.
  3. Warped or buckled materials: Swollen or warped materials, like baseboards, drywall, or flooring, may indicate the presence of moisture.
  4. Increased utility bills: A sudden spike in your water bill could be a sign of a hidden leak.

How SERVPRO® of Greenville Can Help: At SERVPRO® of Greenville, our highly trained professionals have the expertise and equipment to identify and address hidden water damage. Our services include:

  1. Leak detection: Our team uses advanced technology to locate and diagnose hidden water leaks.
  2. Water damage restoration: We provide comprehensive water damage restoration services, including water extraction, drying, dehumidification, and cleaning.
  3. Mold remediation: Our team is skilled in mold detection and remediation, helping give you peace of mind.
  4. Structural repairs: We can repair or replace damaged materials to restore your property to its preloss condition.

Don't let hidden water damage compromise the safety and value of your property. If you suspect a problem, contact SERVPRO® of Greenville for a thorough inspection and professional restoration services. We're available 24/7 and are "Here to help®" when you need us most.

Protect Your Greenville Business with Expert Water Damage Restoration | SERVPRO® of Greenville

3/30/2023 (Permalink)

The ceiling of a hotel room has visible discoloration and damage from a leak. Roof leaks and HVAC systems are common sources of water damage in the home or business.

How SERVPRO® of Greenville's Water Damage Restoration Services Help Businesses Recover

Water damage in a commercial setting can be a challenging issue for business owners. A burst pipe under the sink or flooding from an unexpected source can disrupt daily operations and lead to costly downtime. To minimize damage and restore your business quickly, it's essential to rely on trusted professionals. The following are a few of the many reasons for Pitt and Greene county residents to choose SERVPRO® of Greenville for your commercial water damage restoration needs.

Immediate Response to Water Damage Incidents

Time is of the essence when dealing with water damage. At SERVPRO® of Greenville, we understand the importance of prompt action to prevent further damage to your property. Our highly trained technicians are available 24/7 to address your water damage concerns and begin the restoration process as soon as possible.

Expert Knowledge and State-of-the-Art Equipment

Our team uses advanced extraction and drying equipment, such as extractors, vacuums, and pumps, to remove standing water from your premises. The drying process involves air movers or axial fans and dehumidifiers working together to reduce humidity, speed up evaporation, and create a dry environment.

Preventing Secondary Damage and Mold Growth

Water damage can lead to secondary issues, such as mold growth and wood rot, if not addressed promptly and effectively. SERVPRO® of Greenville's technicians work diligently to dry affected areas and prevent further damage. By removing excess moisture, we minimize the risk of lingering odors and maintain a healthy environment for your employees and customers.

Comprehensive Restoration and Content Management

We understand the importance of maintaining daily office operations, so you can count on our technicians to work swiftly and effectively. Our team can also pack out materials and contents from your office, itemizing, categorizing, and storing them in a safe, dry location during the restoration process. This comprehensive approach enables us to return your office to its preloss condition as quickly as possible.

When water damage threatens your Greenville business, trust the professionals at SERVPRO® of Greenville to help you recover. Our expert commercial water damage restoration services minimize downtime and protect your business's reputation. Contact us 24/7 at (252)-329-7205 to schedule an appointment and let us return your office to its preloss condition swiftly and professionally.

Fire Damage Restoration in Greenville, NC: How to Choose the Right Service Provider

3/20/2023 (Permalink)

A structure is seen that is in need of serious cleaning and restoration. Fire damage in Greenville, NC can be devastating. Call the professionals at SERVPRO of Greenville to help!

If your property has been damaged by fire, you need to act fast to prevent further damage and restore your property to its preloss condition. However, choosing the right fire damage restoration service provider can be challenging, especially if you're not familiar with the process. In this blog post, we'll share some tips on how to choose the right fire damage restoration service provider in Greenville, NC.

  1. Look for local providers: When searching for fire damage restoration services in Greenville, make sure to prioritize local providers. Local providers are more familiar with the local area, local building codes and regulations, and can respond to emergencies more quickly than providers from other areas.

  2. Check for certification: Make sure that the fire damage restoration service provider you choose is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). Certification ensures that the provider has the necessary training, equipment, and expertise to handle fire damage restoration.

  3. Check for insurance: Make sure that the fire damage restoration service provider you choose has liability insurance and workers' compensation insurance. This protects you from liability in case of accidents or injuries that occur during the restoration process.

  4. Look for experience: Choose a fire damage restoration service provider with a proven track record of successfully restoring properties damaged by fire. 

  5. Check for 24/7 availability: Fire damage can occur at any time, and you need a service provider who is available 24/7 to respond to emergencies quickly. Make sure that the fire damage restoration service provider you choose can respond when you need them. 

If you're searching for fire damage restoration services in Greenville, NC, SERVPRO® of Greenville is Here to help. ® We specialize in fire damage restoration and have decades worth of experience helping property owners restore their properties to preloss condition. Contact us today to learn more about our services.