Recent Commercial Posts

The Hidden Challenge of Greenville's Climate: Indoor Air Quality and Mold Prevention in Commercial Spaces

2/6/2024 (Permalink)

A man is seen surrounded by a cloud of smoke or mist, while wearing a mask. Call SERVPRO of Greenville for all your restoration and remediation needs!

Weather And Air Quality

While Greenville, NC, may not battle the heavy snowfalls or extreme winter conditions seen in other parts of the country, our unique climate poses its own set of challenges for commercial property owners, particularly when it comes to maintaining indoor air quality (IAQ) and preventing mold growth. Here at SERVPRO® of Greenville, we're shedding light on this often overlooked aspect, providing you with knowledge and actionable tips to protect your property and the people within it.

Understanding Greenville's IAQ Challenge

Greenville's climate, characterized by its high relative humidity throughout the year, creates an ideal environment for mold and mildew to thrive, especially in poorly ventilated or damp areas of commercial buildings. This can lead to a host of problems, from structural damage to health issues for employees and customers alike.

Why IAQ Matters More Than You Think

Indoor air quality isn't just about comfort; it's a crucial factor in ensuring a healthy, productive workplace. Poor IAQ can lead to a phenomenon known as "Sick Building Syndrome," where occupants experience acute health discomfort that can lead to decreased productivity and increased absenteeism.

Actionable Tips for Greenville Businesses

  1. Regular HVAC Maintenance: Your HVAC system plays a pivotal role in regulating IAQ. Ensure it's regularly inspected, cleaned, and maintained to prevent mold spores from circulating through your ducts.

  2. Dehumidification Strategies: Consider implementing dehumidifiers in areas prone to high humidity. Keeping indoor humidity levels between 30-50% can significantly reduce the likelihood of mold growth.

  3. Mold Inspections and Remediation: Regular inspections for mold and moisture are vital. If you discover mold, it's crucial to address it immediately. SERVPRO of Greenville specializes in mold remediation, offering comprehensive solutions to not only remove mold but also prevent its recurrence.

  4. Educate Your Team: Awareness is key. Educate your staff about the importance of IAQ and encourage practices that help maintain a healthy environment, such as reporting leaks or areas of dampness immediately.

  5. Invest in Air Purification: Air purifiers with HEPA filters can remove contaminants, including mold spores, from the air, contributing to a healthier indoor environment.

SERVPRO of Greenville: Your Partner in IAQ Management

At SERVPRO of Greenville, we understand the unique challenges our climate poses to commercial properties, especially regarding IAQ and mold prevention. With our expertise in mold remediation and water damage restoration, we're here to help you maintain a healthy, safe environment for your business.

Understanding and addressing IAQ issues is not just about preventing potential health risks; it's about taking proactive steps to ensure the longevity of your property and the well-being of those who occupy it. By focusing on IAQ and mold prevention, you can safeguard your investment and provide a healthier, more welcoming space for employees and customers.

For more insights or to resolve any restoration needs, contact SERVPRO of Greenville today. 

Proactive Measures to Prevent Water Damage in Commercial Buildings

10/4/2023 (Permalink)

A flooded office space with the floor completely submerged. Being on an emergency service priority list could save you precious moments in times of need. Call us to inquire at 252-329-7205!

Water damage is not just a threat to the physical infrastructure of commercial properties, but it also poses a significant risk to the financial health of a business due to potential downtimes and costly repairs. Here’s a comprehensive guide to implementing proactive measures in preventing water damage in commercial buildings. Understanding the specific risks your commercial property may face is pivotal. Whether it's due to local weather patterns, geographical location, or building age and infrastructure, identifying potential water entry points, and weak spots are crucial in formulating a preventive plan.

  • Ensure the roof is in optimal condition, sealing any leaks, and ensuring gutters are clean and properly channeling water away from the building.
  • Regular inspections to detect leaks, rust, or wear in the plumbing system can prevent significant water damage.
  • Ensure HVAC systems are functioning properly, with no condensation or leaks that might cause water accumulation.
  • Ensure all sealants are intact to prevent water seepage during adverse weather conditions.

Implementing a Water Damage Prevention Plan

Creating a robust plan that details the steps and measures to take in the event of noticing any signs of potential water damage can be pivotal in minimizing impact.

- Establish a team responsible for managing and executing the plan.
- Ensure regular training for staff on how to identify and respond to signs of water damage.
- Establish partnerships with professional restoration services like SERVPRO® to ensure quick action when needed.

Utilize technology such as water sensors and alarms that can notify you of any leaks or water accumulation in critical areas of your building. Smart technology can act as a first line of defense, enabling you to act before a minor leak turns into significant damage. An informed and educated staff can be one of your biggest assets in preventing water damage. Ensuring they know the protocols, whom to inform, and what immediate measures to take can be pivotal in minimizing potential damage.

- Conduct regular training sessions.
- Ensure all staff are well-versed with the emergency response plan.

Consider utilizing water-resistant materials in areas prone to water damage. For example, using water-resistant wall coverings, sealants, and flooring materials in basements or other susceptible areas can provide an additional layer of protection.

Ensure the landscaping around your building is designed to direct water away from the foundation. This might involve grading, installing drains, or utilizing rain gardens and other features to manage stormwater effectively.

Partner Up!

Having a pre-established relationship with a restoration service like SERVPRO of Greenville ensures that, in the event of water damage, professional help is just a call away. This relationship means your commercial space can be attended to swiftly, minimizing damage and downtime. 

Incorporating these measures and strategies can significantly mitigate the risk of water damage to commercial buildings, safeguarding not just the physical property but also protecting the business from potential operational and financial impacts. With a combination of preventive strategies, technological investments, and partnerships with professional restoration services, businesses can fortify themselves against the pervasive threat of water damage.

Protect Your Greenville Business with Expert Water Damage Restoration | SERVPRO® of Greenville

3/30/2023 (Permalink)

The ceiling of a hotel room has visible discoloration and damage from a leak. Roof leaks and HVAC systems are common sources of water damage in the home or business.

How SERVPRO® of Greenville's Water Damage Restoration Services Help Businesses Recover

Water damage in a commercial setting can be a challenging issue for business owners. A burst pipe under the sink or flooding from an unexpected source can disrupt daily operations and lead to costly downtime. To minimize damage and restore your business quickly, it's essential to rely on trusted professionals. The following are a few of the many reasons for Pitt and Greene county residents to choose SERVPRO® of Greenville for your commercial water damage restoration needs.

Immediate Response to Water Damage Incidents

Time is of the essence when dealing with water damage. At SERVPRO® of Greenville, we understand the importance of prompt action to prevent further damage to your property. Our highly trained technicians are available 24/7 to address your water damage concerns and begin the restoration process as soon as possible.

Expert Knowledge and State-of-the-Art Equipment

Our team uses advanced extraction and drying equipment, such as extractors, vacuums, and pumps, to remove standing water from your premises. The drying process involves air movers or axial fans and dehumidifiers working together to reduce humidity, speed up evaporation, and create a dry environment.

Preventing Secondary Damage and Mold Growth

Water damage can lead to secondary issues, such as mold growth and wood rot, if not addressed promptly and effectively. SERVPRO® of Greenville's technicians work diligently to dry affected areas and prevent further damage. By removing excess moisture, we minimize the risk of lingering odors and maintain a healthy environment for your employees and customers.

Comprehensive Restoration and Content Management

We understand the importance of maintaining daily office operations, so you can count on our technicians to work swiftly and effectively. Our team can also pack out materials and contents from your office, itemizing, categorizing, and storing them in a safe, dry location during the restoration process. This comprehensive approach enables us to return your office to its preloss condition as quickly as possible.

When water damage threatens your Greenville business, trust the professionals at SERVPRO® of Greenville to help you recover. Our expert commercial water damage restoration services minimize downtime and protect your business's reputation. Contact us 24/7 at (252)-329-7205 to schedule an appointment and let us return your office to its preloss condition swiftly and professionally.

Water Damage Restoration: Tips for Commercial Property Owners in Greenville, NC

3/20/2023 (Permalink)

Discoloration is seen on a ceiling tile from a water leak. Water Damage Alert! Wet ceiling tiles are often a sign of a bigger problem. Contact SERVPRO of Greenville for fast, reliable water damage restoration!

Water damage can occur at any time and can be devastating to commercial properties. From flooding to burst pipes, water damage can cause structural damage, damage to equipment, and lost productivity. In this blog post, SERVPRO® of Greenville, a leading provider of fire and water damage restoration services in Greenville, NC, will share some tips for commercial property owners to prevent and address water damage and ensure that their properties remain safe and operational.

  1. Regularly inspect your property: Regular inspections can help you identify potential water damage risks and address them before they become a problem. Inspect your roof, plumbing system, and foundation regularly to identify leaks, cracks, and other issues that could lead to water damage.

  2. Develop an emergency plan: An Emergency Readiness Profile (ERP) outlines the steps to take in case of water damage. This typically includes vital information such as water shut-off locations, and contact information for water damage restoration and cleanup services like SERVPRO of Greenville and make sure that all employees know what to do in case of an emergency.

  3. Invest in preventive measures: Invest in preventive measures such as installing water alarms and automatic shut-off valves that can help you detect and prevent water damage before it becomes a major issue.

  4. Hire a professional water damage restoration service provider: Water damage restoration is a complex and time-consuming process that requires specialized equipment and expertise. If your property experiences water damage, act fast to prevent further damage and address the issue. Hire a professional water damage restoration service provider such as SERVPRO of Greenville® to ensure that the damage is properly addressed and your property is restored to its preloss condition.

At SERVPRO® of Greenville, we specialize in water damage restoration, flood damage cleanup, and mold removal for residential and commercial properties. Our team of professionals has the equipment and expertise to handle any water damage emergency, and we're available 24/7 to respond to emergencies quickly. Give us a call to help make your commercial water or fire damage, "Like it never even happened." ®

Greenville Commercial Fire Considerations

2/23/2023 (Permalink)

A surge protector is seen with several cords burning from a fire.  Regardless of what caused fire damage to your commercial property, SERVPRO of Greenville is nearby and ready to help!

Commercial Fire Damage: What to Know and How to Handle It

When a commercial property suffers from fire damage, the impact can be significant and long-lasting. It can disrupt business operations, cause financial losses, and pose safety risks to employees and customers. That's why it's crucial to know what to do in case of a fire and how to handle the aftermath.

In this article, we'll discuss the basics of commercial fire damage, its effects, and the steps you should take to minimize the damage and ensure a swift recovery.

Types of Commercial Fire Damage

Commercial fire damage can vary depending on the cause, severity, and location of the fire. Some of the most common types of commercial fire damage include:

  1. Structural damage: Fire can weaken or destroy the building's structure, including walls, floors, and roofs. It can also damage electrical systems, plumbing, and HVAC systems.
  2. Smoke damage: Smoke can penetrate and stain walls, ceilings, and furniture, causing discoloration, odor, and respiratory issues. It can also damage electronic equipment and documents.
  3. Water damage: Water from sprinklers or firefighting efforts can cause water damage, including mold growth and structural damage.
  4. Content damage: Fire can damage or destroy equipment, inventory, and other contents of the building, resulting in financial losses.

Effects of Commercial Fire Damage

The effects of commercial fire damage can be significant and far-reaching. Some of the most common effects include:

  1. Business interruption: Fire damage can disrupt business operations, resulting in lost productivity and revenue.
  2. Safety risks: Fire damage can pose safety risks to employees, customers, and the general public, such as tripping hazards, electrical hazards, and toxic smoke.
  3. Property damage: Fire damage can cause physical damage to the building and its contents, resulting in expensive repairs or replacement costs.

How to Handle Commercial Fire Damage

Handling commercial fire damage requires a careful and coordinated approach to minimize the damage and ensure a prompt recovery. Here are some steps you should take:

  1. Call 911: The first step is to call 911 and report the fire. Evacuate the building and wait for the firefighters to arrive.
  2. Contact your insurance company: Contact your insurance company and inform them about the fire. They will send an adjuster to assess the damage and guide you through the claims process.
  3. Hire a professional restoration company: Professional restoration companies with experience in commercial fire damage restoration, such as SERVPRO® of Greenville, can assess the damage, create a restoration plan, and start the restoration process promptly.
  4. Notify stakeholders: Notify employees, customers, suppliers, and other stakeholders about the fire and its impact. Communicate regularly with them to keep them informed about the recovery process.

Commercial fire damage can be devastating, but with prompt and effective action, you can minimize the damage and ensure a swift recovery. Remember to prioritize safety, document the damage, and hire a professional restoration company such as SERVPRO of Greenville. By following these steps, you can get your business back on track and minimize the impact of the fire on your operations and finances.

SERVPRO of Greenville proudly services all of Pitt and Greene counties in eastern NC. Our restoration team is available 24/7 for commercial fire damage emergencies.

Choose The Right Tools For The Job

6/13/2022 (Permalink)

An assortment of tools piled up. Having the right tools means nothing without knowing which is correct for the job. That's where training and expertise can make all the difference!

Equipped to Handle Your Commercial Needs

SERVPRO of Greenville understands that using the proper equipment makes a measurable difference in reducing claims loss expenses and long-term frustrations. When time is of the essence, technology and equipment must be counted on to perform reliably and effectively. Our professionals will answer your call with fast action, exceptional equipment, and expert training. Having the right tools for the job is vital to timely and effective mitigation. Our water damage professionals’ thorough understanding of how to dry a structure and personal property could be the difference between a temporary inconvenience and a long-term hassle.


Psychrometry is the study of air and its properties. The properties of temperature, humidity, vapor pressure, and dew point are measured to evaluate air conditions within a structure. This enables a SERVPRO Professional to create the proper conditions for more efficient and effective drying.

Analyzing air conditions may seem somewhat less important after having a leak run across multiple rooms. However, water can damage materials in two ways: first, by absorption through direct contact with water; and second, by absorption of moisture from the air. Measuring the moisture content of the air is critical to the drying process.

Restoration professionals must establish an environment favorable for drying. The restoration professional must also understand how to manipulate temperature and humidity levels to produce optimum drying conditions, without causing secondary damages through improper drying processes. Call SERVPRO of Greenville to get trained experts to handle your commercial business mitigation and restoration needs.

Understanding Commercial Fire Claims

5/26/2022 (Permalink)

Firefighters working on a burning roof. Just like how firefighters have a plan and process to handle a blaze, you too should use caution and prepare.

Fire Claim Process

While a blaze burning through your facility and your inventory is devastating enough, the cleanup after a fire can leave your property and your business boarded up for months. Therefore, it is essential to start the fire claim process immediately so that you can minimize the extent of the business interruption and get back to work quickly.

  1. Call Your Insurer

While the first calls you make are to emergency services and family, the third call you should make after a fire is to your insurer. You want to make this call immediately after a fire to ensure that the claims process is initiated at the earliest possible moment. The longer you wait to make a claim, the longer it will take to get your business back up and running.

  1. Mitigate Further Damage and Loss

After you initiate the fire claim, you may want to consider having your facility boarded up, mitigating further damage and loss. If you already have a plan in place with a restoration expert, then call them and get the process started.

  1. Keep Receipts

As you begin the cleanup, be sure to track all your expenses by saving and tallying the receipts for any expenditures. When the adjuster arrives, they will want a full record of the damages incurred and the mitigation efforts made to reduce further property loss and damage.

  1. Make a Record of Loss

Additionally, you should walk your property, photographing all damages to show your insurance adjuster. This record of loss will be used when evaluating your claim. You should also include any relevant receipts for the damaged property so your insurer can create an accurate valuation of the overall loss.

A fire claim may seem like a confusing process, but as with every bureaucratic process, there are appropriate steps to take. After a fire, just make sure to call your insurer, mitigate further damage, keep receipts, and make a record of loss.

What Is the Process for a Fire Claim?

4/14/2022 (Permalink)

Firefighter ready to put out a Fire. Follow These Tips and Learn More about the Process for a Fire Claim.

Fires can cause devastating damage to your property and completely shut down your business operations. To get your business operating as quickly as possible, it is important to file a fire claim and get an estimate for your damages as soon as you can.

The Commercial Fire Claim Process

There are several steps involved with getting your fire claim processed.

  1. Call Your Insurance Company

One of the first things to do, after making sure everyone is safe, is to call your insurance company to report the fire damage. A claims professional will probably ask you some questions about the damage and when, where and how the fire started.

The employee may also provide you with some instructions about what to do and request any needed paperwork or other documentation.

  1. Document Your Loss

Take photos or videos of your damaged property. Gather up receipts, tax records or other documentation that proves the value of your damaged or destroyed property. Make a list of everything that is damaged so you can make sure nothing gets left off the claim.

  1. Secure Your Property

Unfortunately, fire-damaged buildings can be targets for looters, thieves and vandals. If possible, board up holes in windows and walls to prevent easy entry into your building. If the damage is too extensive, consider putting up a security fence to keep unauthorized people off your property.

  1. Make Temporary Repairs

Broken windows or openings in other parts of the building can create an opening for rain and wind to enter, causing further damage to your property. Use tarps or plywood to make temporary repairs. If you have extensive damage, consider contacting a remediation company in Greenville, NC, for tarp and board-up service.

  1. Review Your Policy

Review your insurance policy. Pay particular attention to the maximum coverage amount for different items, the deductible and co-insurance and your business interruption insurance.

  1. Get an Estimate

If your damage is relatively minor, your insurance company may accept documentation from a local contractor. However, most of the time the company will send out an adjuster to examine your property. Try to be available to show the adjuster around your property.

If you want a second opinion, you can contact a contractor or hire a public adjuster.

  1. Clean Up the Property

Once everything has been documented, you may need to clear out damaged contents and debris before the repair process can begin. Check with your insurance to make sure you are covered before you start hiring contractors.

  1. Repair Your Property

Your insurance company may recommend contractors who can repair your property; however, you are not obligated to use them. Make sure you show the insurance company's damage appraisal to whoever you hire. If additional damage is found or your contractor can't complete the job for what the insurance company has paid, you must check with the insurance company to make sure any additional charges are covered.

Getting through the fire claim process is more complicated than just getting an estimate for your damages. The sooner you contact your insurance company, the faster you can start making repairs.

Flood Prevention Strategies for Building Owners

3/10/2022 (Permalink)

Flooded Neighborhood If you are Building Owner, Follow These Flood Prevention Strategies and Protect your Property.

You probably have an extensive ongoing maintenance plan for your building in Greenville, NC. You winterize the property before the first freeze, make sure the plumbing is working properly and repair equipment quickly when it malfunctions.

Commercial property is a big investment, so it makes sense to protect it as well as you can. There are several flood prevention strategies that every building owner should use.

Incorporate Flood Prevention Measures in Landscaping

Protecting your building starts from the outside. Your regular maintenance plan likely includes several tactics to keep floodwaters at bay:

  • Clean gutters and downspouts
  • Upgrade landscape slope to direct water away from the foundation
  • Keep trees and bushes trimmed to prevent unnecessary debris

Various landscaping options you use can also help. Plant groundcover or use mulch to slow the flow of water and encourage absorption. Concrete barriers not only provide a pleasant visual separation between garden beds and the lawn but also act as dams to control the flow of precipitation. Ask your landscaper for other options that help prevent unsightly and damaging floods.

Improve Water Flow Around Your Property

One of the easiest flood prevention strategies you can employ is to improve water flow. Floods only happen because heavy rains and their subsequent runoff have no place to go. Use barrier methods such as sandbags or inflatable blockades to stop water from getting into your building when you know a storm is on its way.

You can also create natural pathways with well-designed trenches or water wells. If you have the space to store rainwater safely, you may even be able to incorporate it into your irrigation system to save money on the utility bill later.

Purchase Flood Insurance

Even with every precaution in place, the fiercest storms are likely to result in some damage to your building. Your basic property policy is not likely to cover the cost of professional flood cleaning services for damage from a storm, though. You need to have a separate flood policy in place, particularly if your building is located in a flood plain. This helps you pay for restoration after a storm so that your business can operate normally again.

Talk to Your City Officials

No matter what measures you take to protect your own property, an overtaxed municipal system is still likely to cause problems for you. A flooded sewer can back up into your pipes and may cause damage inside the building, especially in structures built before 1980, as they don't typically have the safeguards used in newer construction processes. If you are concerned about the effect on your property, petition city officials to look for better ways to prevent floods. They may be able to create overflow areas, improve sewer drainage or install more efficient water filtration measures that benefit everyone.

Taking care of your commercial building takes forethought and preparation. Incorporating flood prevention strategies into your regular maintenance plan, particularly as storm season approaches, is a smart idea. While having a flood policy to back you up in case of disaster is crucial, protecting your building from damage in the first place is even better.

How To Recognize When To Call Professionals for Pipe Burst Cleanup

2/19/2022 (Permalink)

Owner Calling a Professional If you experience a Pipe Burst in your Greenville, NC property, Call Professionals for a better advice.

You know that acting immediately is crucial to recovering from flooding, but the cost and effort of that pipe burst cleanup can be prohibitive. Even with great insurance coverage, you may be tempted to try handling the cleanup and recovery on your own.

The truth is, if there's minimal water and no contamination, you may have the resources to tackle the problem. However, you must recognize when calling an experienced water damage or sewer cleanup company is the best course of action.

It's Time to Call Pipe Burst Cleanup Professionals

Safety should be your top priority whenever your property is affected by water damage. Even a tiny bit of water that comes into contact with electricity can lead to significant danger. Your first steps should include getting people out of harm's way, shutting off the water supply, and turning off the electricity. There are several other safety concerns during flooding:

  • Gray or black water (Category 2 or 3) may carry hazardous contaminants. Keep people away from contact with the water.
  • Sitting water may weaken structural elements, and this could lead to injuries, such as when someone puts their foot through the floor.
  • Waterlogged contents can be very heavy. Avoid injuries from trying to lift and carry items that have absorbed a lot of water.

It only takes a day or two for mold and bacteria to set up home in a moist environment. A professional response is faster and more thorough than most DIY cleanup efforts.

Any concerns you have, in addition to these questions of safety, should prompt you to contact a recovery team in your area.

You Can't Find the Source of Trouble

Some water emergencies are fairly obvious, or at least, it's easy to identify where you need to turn off the water. However, if there's a broken pipe deep within the walls, and the damage has spread so that you can't pinpoint the location, a professional response can save time and prevent a lot of extra damage. With advanced technology, water damage cleanup technicians can quickly locate and resolve the trouble.

Water Damage Is Widespread

It may be possible to catch an overflowing toilet quickly enough to respond to a clog and get the floodwater cleared away, but this isn't always the case. If damage has spread from one room to another or from one story of your Greenville, NC, building to those below, you need to contact a restoration company. You should also consider contacting professionals if water has soaked into the flooring or weakened areas of the ceiling or other structural elements of the building.

You Have a Short Time Frame

Many businesses can't afford an extended break from daily operations. If this is true for your business, and it's important to get back to work as quickly as possible, the resources and expertise of water damage recovery professionals are key. There are surely many property repairs you can DIY. However, some situations, such as pipe burst cleanup efforts, require a professional touch. Make sure you understand the difference between DIY cleanup and the need for expert recovery services in Greenville, NC.

Ways To Prepare for a Spring Thaw

1/13/2022 (Permalink)

Spring Thaw Keep these tips in mind as you prepare for the Spring Thaw in Greenville, NC. If any doubt arises, please contact us.

When the frigid temperatures in Greenville, NC begin getting warmer, the snow and ice that has been on the ground will eventually melt. The water has to go somewhere, and you don't want it to invade your commercial building. Flooding is a real possibility of meltwater developing when a great deal of snow and ice thaw relatively quickly.

You should take various actions outdoors that can help prevent water from intruding into the building. However, you will also need to prepare the inside of your facility for the possibility of a spring flood.

When you're preparing for a spring thaw, one of the most crucial actions you can take is inspecting your sump pump to ensure it is working correctly. A good sump pump can mean the difference between incurring minor or even no water damage and sustaining a significant loss if you have a water intrusion. Even a relatively small amount of water that isn't immediately removed will require the assistance of a flood damage restoration company.

Perform Outdoor Maintenance

As you prepare for the spring thaw, you should be mindful of several aspects, especially if your landscape is more elevated than your building. Taking care of the outdoors will help prevent problems indoors.

1. Check the Slope of the Ground

The grading of the land around your building can significantly impact the amount of water that accumulates around the structure. The ground should slope so that water will flow away from the lowest floor of the building.

2. Remove Snow and Ice from the Foundation

Snow that is packed against the building can saturate the ground around the foundation. This accumulation can eventually result in flooding. Moisture can seep through even the tiniest cracks in the foundation. Try to shovel the snow and ice as far from the building as possible (at least three feet away) to ensure it's far enough out as it melts.

3. Inspect for Cracks in the Foundation

After removing the snow next to the building, inspect the foundation for cracks. If you notice any, play it safe by contacting foundation waterproofing professionals.

4. Clean Gutters and Downspouts

Ensuring all of the building's gutters and downspouts are clear is a significant part of keeping water out of the inside of the structure. Also, make sure the downspouts are directed away from the building properly. Even if you don't have the leaves and debris as much as the other times of the year, snow and ice can refreeze in them and cause a buildup. This could cause a deluge of water to accumulate around your building when it melts.

Whether flooding results from melting snow and ice or a bursting frozen pipe, it can cause a significant loss. It's vital to know how to prepare for a spring thaw. It's also beneficial to learn the signs that water has begun invading or determine if there is a significant risk beforehand. Plan on following these tips well before the warmer weather arrives so you can be ready for a potential issue. In the meantime, review your building insurance to ensure it covers everything you need.

The Importance of Mold Prevention for Rental Properties

11/20/2021 (Permalink)

Man with a gas mask Contact a mold remediation professional if you detect mold growing in your Greenville, NC properties.

Owning rental property is a potentially lucrative but stressful venture. One of the main problems is limiting vacancies and protecting your properties from damage during such inevitable circumstances. Mold prevention should be among your primary concerns as it is an often costly and timely issue. There are several things a property owner can do to limit the risks of mold growth during vacancies, including:

  • Turn off the main water supply
  • Turn down the thermostat
  • Keep heat on

While these items will help reduce the risks of mold development, they do not represent everything a property owner can do. You might want to contact a mold remediation professional in Greenville, NC for more information and insight.

Mold Prevention for Rental Property Owners and Managers

Mold is a problem for any rental property, and it is a concern for most property owners. With the constant tenant turnover expected with such investments, buildings can be subject to varying temperature and water usage issues. Therefore, a property owner needs to recognize the risks and adjust to protect the structure and its integral components.

Plumbing Issues Result in Most Mold Concerns

Water damage is among the most common reasons for mold development. However, while the perception might be that a significant leak or break is required for mold to develop, that is not the case. A slow and steady drip can provide enough moisture for mold to thrive.

Therefore, if you want to avoid issues between tenants, it is best to shut off the water supply and drain the system. If there is no water in the pipes, then the risk of breaks or leaks is minimized.

Do not just assume the plumbing is Ok for the next tenant. It is often best to hire a plumber to inspect the system before turning the water back on to ensure everything is in working order.

Heat Can Become a Problem

When there is no one on your property, it is best to keep the thermostat turned down. Mold loves humidity, and if the temp is high enough in the property, it can lead to increased humidity in the building.

However, you do not want to bottom out your thermostat either because that can result in frozen pipes and breaks, leading to mold. It is better to leave your empty building at a consistent temperature, not too hot or cold.

You can install a dehumidifier in the property to help stabilize the indoor environment. If using a dehumidifier, you want to ensure that the humidity level never gets above 50%, which is the maximum level for indoor spaces.

It is also beneficial to inspect the property between tenants to ensure exhaust and ceiling fans are working correctly. Take the time in between tenants to make any necessary repairs and inspections.

Mold prevention is crucial in rental properties, especially during vacancies or tenant transitions. The process does not have to be complicated. You mainly want to maintain a steady temperature, lower humidity levels, and control water supplies. A remediation specialist can help you determine the best preventative steps for your property.

What Are the Three Types of Contaminated Water?

10/5/2021 (Permalink)

Contaminated water. Contaminated water is unsafe.

Water damage is classified by water remediation professionals according to whether the damage is from contaminated water or clean water. The source of the water determines which category the water damage is placed in. There are three categories of water damage.

3 Types of Contaminated Water 

Category 1

Category 1, also known as clean water, is water damage from a clean source, such as a supply line, a broken pipe, or overflow from a clean bathtub, sink, or toilet. Water from these sources should not contain significant amounts of harmful bacteria or chemicals and can generally be safely removed by property owners.

Category 2

Category 2 contaminated water is called greywater. This type of water may contain some chemicals, bacteria, or nutrients that feed microorganisms but is not considered grossly unsanitary. Examples of this type of water include dirty water from a washing machine, bathtub, or sink or an overflow from a toilet that contains urine, but no feces. Protective gear, such as rubber gloves, should be used when handling this type of water and steps should be taken to sanitize surfaces that have come into contact with it.

Category 3

Category 3 water is called black water. This water contains a high level of bacteria, microorganisms, or harmful chemicals. This type of water should be handled by a professional water remediation company in Greenville, NC, because safety equipment and training are needed to safely handle it. Examples of this type of water include raw sewage, floodwater from rivers, streams, and oceans, stagnate water, groundwater and toilet overflows that contain feces or originate from beyond the toilet trap. Additionally, category 2 water that has been standing for more than 48 to 72 hours may be considered category 3 because of bacteria growth.

Contaminated water is generally unsafe for property owners to attempt to clean. To avoid safety hazards and potential additional damage, it is best to contact a professional to clean and sanitize water damage that could contain harmful substances.

How SERVPRO of Greenville Can Help Your Business Prepare For The Worst

10/5/2021 (Permalink)

SERVPRO vehicle. Be prepared for unexpected emergencies.

While most companies have measures in place to take care of their employees and business data in case of an emergency, many overlook the next steps in getting the facility ready to go again. SERVPRO of Greenville is available and ready to provide you with the tools and planning for such an event at the best possible time—before it even happens.

How to be prepared for emergencies.

There is a tremendous difference between being caught in an emergency unexpectedly and being in an emergency unprepared. We have the know-how to help you manage recovery efforts after disaster strikes. With our Emergency Readiness Profile—an ERP—you can rest easy knowing that no matter what happens, you know what to do. Call us today at (252) 329-7205 if you have any questions or would like one of our Marketing Representatives to come to prepare a SERVPRO ERP at no charge—that’s right, totally free.

We encourage our business customers to learn how to best protect their business from all types of emergency situations. We care about your business and longevity, offering a number of free resources, including:

  • Disaster preparedness plan assistance
  • Family and business communication plans
  • Home and workplace emergency contact cards
  • Emergency supply checklists

With just a little bit of time and minimal effort, SERVPRO of Greenville can help, prepare, and protect your employees and customers should an emergency occur. Don’t wait until it is too late—prepare now for what you can’t prevent.

The Importance for a Water Mitigation Plan

6/22/2021 (Permalink)

Image of a sign indicating "Flood Zone" Preparation is key to avoid severe damage during a storm.

Business owners have a lot to worry about beyond weather and disaster concerns, meaning it is often easy to neglect preparation in favor of operations. However, when something, like a flood, occurs without a plan in place, it is easy to panic, resulting in more loss than necessary. One of your primary concerns after a flood should be content cleaning.
Content defines all items within your facility, inventory, equipment, office supplies, etc. While some people might focus on a DIY solution, it is best to contact a water mitigation specialist in Greenville, NC, to handle the crisis. They have a three-pronged approach to resolving the disaster.

1. Water Removal

A flood, regardless of the source, might leave behind a tremendous amount of water and damage. The mitigation service you contact will typically want to remove the water as quickly as possible to eliminate any risk of other problematic developments, like mold. The company will use a combination of tools, like shop vacs, pump trucks, and submersible pumps to remove the floodwaters.

2. Dry the Facility

Before the company can get to the content cleaning process, the technicians will need to dry the area thoroughly. Using a combination of fans, air movers, dehumidifiers, and any other necessary tools, the team will get to work drying the building. In some instances, they might need to remove drywall and other building materials — this is often only necessary for severe flooding or when the water has been standing for some time.

3. Clean and Renovate the Facility

Once the grey and black water are safely out of the complex, the mitigation service should begin cleaning and reconstructing your facility. When they are finished, your property will look as it did before the disaster.

It is crucial to have an emergency plan in place for any disaster. Content cleaning should be a priority, but it varies from crisis to crisis. Primarily, you should have a mitigation service and plan on file to prevent avoidable loss.

Water Cleanup Process for Wood Flooring

5/28/2021 (Permalink)

Image of a building with wood flooring Wood flooring may suffer water damage.

Wood flooring is an easy way to enrich the look of your office space in Greenville, NC. If you take proper care of it, it should last a long time. In an office full of people, however, accidents are bound to occur. Whether the problem is a simple spill or a pipe burst in the wall, fast cleanup is the key to minimizing damage.

3 Steps for Water Cleanup on a Wood Flooring

1. Stop Water Flow

The first thing you want to do when you have a leak or spill is to get water off the wood floor. There are several ways to stop water from seeping into it:

  • Turn off water main
  • Pump standing water out of the area
  • Use newspaper to absorb moisture
  • Increase air flow in the space

The method you use first depends on how much water you're dealing with. The faster you can get the space dry, the more likely you are to prevent costly damage.

2. Hire Professionals

Even if the floor looks dry after a pipe burst, it's a good idea to get a professional opinion. Water restoration experts can identify the signs of warping or swelling in the floor and recommend the proper steps to take to fix it. Don't assume there isn't any damage just because you can't see it. This can lead to more problems down the road that will be more expensive to resolve.

3. Get a Final Inspection

After the restoration work is complete, technicians should test the area again for excess moisture. If a wet floor traps water beneath it, you may end up with additional breakdown of the wood fibers or even mold growth. Give yourself the reassurance of a guarantee that the damage is truly gone.

A pipe burst in your commercial building can cause a lot of damage to your wood floors. Preserve their beauty by getting it cleaned quickly by certified professionals who guarantee their work.

Tips on Preparing Your Business To Weather a Storm

4/26/2021 (Permalink)

Image a business entrance flooding due to heavy rains during a storm There are a few things you can do to prepare your business for a storm.

There are many areas of the country that routinely deal with flood water from high wind rainstorms. The trick to keeping your business safe is to make sure that you are prepared no matter what the weather throws at you. Fortunately, there are a few things that you can do to protect your business in Greenville, NC.

4 Ways to Prepare Your Business To Weather a Storm

1. Make a Plan

You should always have a clear plan on what to do before and after a storm. Some of the things that this plan needs to include are:

  • Pre-storm security
  • Employee assignments
  • Evacuation procedures
  • Post-storm procedures

Your plan should have information on what to do in the event of a flooded building, which flood remediation company to call and your insurance information.

2. Secure Your Grounds

Something that you might think about in a business is what is outside on the grounds. Before a storm, you should secure things like picnic tables, signage, branches and materials that can be swept away or damaged as flood water rises.

3. Unplug Everything

Go through your business or office and unplug everything. Go through and note anything that runs off electricity from computers to phones and make sure it is disconnected from any power source. This includes disabling battery backups. Most electronics can survive water damage if there is no power going to them as long as you dry them properly.

4. Have Your Roof Checked

Checking your roof for loose or missing shingles or tiles can save you from flood damage during and after a storm. Replace any roofing that needs it before the storm. Making these repairs can save your inventory, equipment and office from damage, mold and mildew.

Although every business is different, the things that you need to do to mitigate storm damage are the same. Simple steps before and after a storm can save you thousands later on. When flood water threatens, it is important to follow these tips to minimize the damage.

Restoring Your Electronics After a Fire

11/9/2020 (Permalink)

If you have fire related damage, call SERVPRO of Pitt/Greene counties to take care of all your commercial and residential needs.

Recovering from a commercial fire can leave Greenville, NC residents with a lot to think about. You need to find a trusted fire restoration company that can help you through the fire damage process. Our teams can help with damaged walls and ceilings, furniture, and we can even take care of sensitive electronics. Fires can cause significant amounts of damage through power surges, smoke and soot. Depending on the severity of the damage, sometimes this equipment can be salvaged with a professional touch. With the proper steps, some electronics can be restored to like-new.

Steps to protect your electronics after a fire.

  • Avoid Power: While you may be tempted to turn on a computer or other electronic device to see if it works, this can cause more harm than good. Smoke and soot can cling to the metal surfaces in your device, which can lead to corrosion when power is applied; Leave any electrical devices turned off and unplugged.
  • Get Them Cleaned: Any residue from the fire will need to be completely removed from the device. For this reason, a computer cleanup can take a while. Professionals will go over every inch of the hardware to ensure the potentially damaging residues are gone.
  • Have an Inspection: After the initial cleaning, you may want to have the electronics inspected one last time before adding power. This final inspection can look over the computer for more signs of fire or smoke damage. An electrical fire can cause unexpected smoke residue buildup on internal parts of the computer, so a second inspection is a good idea.

Many businesses rely on computers and other electronics to get business done. Restoration professionals may be able to help you restore computers, television sets, cash registers, security systems and other electronics key to your day-to-day activities. 

An electrical fire can do a lot of damage to your commercial building. Restoring your belongings after the disaster can help you get back on your feet. Give us a call at (252)-329-7205

Keeping Your Greenville, NC Business Clean

6/1/2020 (Permalink)

Be sure to wash your hands for at least 20 seconds under water as warm as you can stand.

The Centers for Disease Control and Prevention continues to develop new strategies and update preventative guidelines in an effort to keep people safe and informed. To help extend some of this information and keep our Eastern NC brothers and sisters aware of our services, here are some updates.


Illness from COVID-19 is quite diverse, from mild to severe symptoms that can potentially even include death. According to the CDC, symptoms may appear two days to two weeks after exposure:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

Many of these symptoms can be related to other conditions and illnesses, so It is very important to consult your medical provider if you develop any severe or concerning symptoms to determine what they are being caused by.

Expert Level Cleaning Services

The SERVPRO franchise professionals here at SERVPRO of Pitt/Greene are uniquely prepared and equipped during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. We have decades of experience in dealing with biological contaminants and other, similar pathogens. Our crews go beyond the scope of work that regular janitorial staff perform on their regular cleaning schedule.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

    • Kitchen/Food Areas
    • Bathrooms
    • Schools/Classrooms
    • Offices
    • Retail Spaces
    • Water Fountains
    • Shelving/Racks
    • Sales Counters
    • Carpets and Rugs
    • Stair Handrails
    • Elevator Cars
    • Playground Equipment
    • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. We follow all guidelines as provided by the CDC and local authorities.

Need Specialized Cleaning Services?
Call Us Today: (252)-329-7205

Tips and Best Practices to Minimize Your Risk

As our cities are beginning to reopen in “phases”, it is imperative to maintain vigilant, proactive measures to continue protecting yourself and others. Here are some tips to minimize your risks and exposure:

Practice Good Hygiene

    • Clean hands with sanitizer of at least 60% ethanol or 70% isopropanol content and wash your hands frequently
    • Avoid touching your face and cover coughs and sneezes
    • Disinfect “high touch” surfaces like doorknobs, light switches, tables, doorknobs, and handrails regularly
    • Increase ventilation by opening windows or adjusting air conditioning

At The Office

    • Don’t shake hands – use other noncontact methods of greeting
    • Use videoconferencing for meetings when possible
    • When video calls aren’t an option, hold meetings in open, well-ventilated spaces
    • Disinfect “high touch” surfaces like desks, keyboards, light switches, doorknobs, and telephones
    • Consider adjusting or postponing large meetings or gatherings
    • Wear a mask to help protect others
    • Maintain social distancing regardless of time and place

Stay Home if...

    • You are feeling sick
    • You have a sick family member at home 


Cleaning Greenville, NC Businesses

2/17/2020 (Permalink)

Owners of commercial businesses don’t always have the time to be concerned about things like excess wear areas that can lead to having more dirt and dust in the office. Typically, that's what regular cleaning by maintenance or janitorial staff are for. While their services can go a long way, sometimes odor, moisture and grime can get beyond their limits. Having experts in cleaning and restoration like us here at SERVPRO of Pitt/Greene come in can take care of those stubborn odors and stains and can get your floors looking clean and professional.

SERVPRO of Pitt/Greene Counties understand that time is valuable. Our IICRC Certified technicians will make sure that the job is done expediently and correctly. With over 20 years of experience and over 100 exclusive cleaning products at our disposal, we are prepared and equipped to handle nearly anything your home or business needs. Some of our areas of expertise include:

  • Biohazard
  • Carpet and Upholstery
  • Ceilings, Floors, and Walls
  • Drapes and Blinds
  • Fire and Water Damage
  • Sewage
  • Trauma and Crime Scene
  • Vandalism

Give us a call at: (252)-329-7205 for more information.

Let SERVPRO take care of you, Greenville, NC

4/29/2019 (Permalink)

We’ve all been there—your pet has an accident or tracks dirt in on a rainy day, the kids accidentally drop their juice, you spill some coffee during a Monday morning dash to work—life has a tendency to make a mess of things from time to time. Despite best efforts and regular maintenance of your home, sometimes it can be a bit much to take care of it all by yourself. That’s where we come in; no matter the size or situation, you can rely on your local SERVPRO of Pitt/Greene Counties to take care of your cleaning and restoration needs. Our highly trained technicians will help you manage and restore your home, giving you some peace of mind.

Some of the many services we provide are:

  • Air Ducts & HVAC
  • Carpet & Upholstery
  • Drapes & Blinds
  • Contents Disposal
  • Deep Cleaning
  • Debris Removal
  • Ceilings, Walls & Hard Floor Removal
  • Deodorization
  • Mold & Mildew Remediation
  • Biohazard Cleanup
  • Crawlspace Services

Many know SERVPRO as a worldwide leader in Fire and Water Cleanup and Restoration, but our professionals can make much more "Like it never even happened." Call us today at (252) 329-7205 to schedule an appointment.

Cleaning Greenville, NC Residential Ducts

4/15/2019 (Permalink)

While many commercial settings have regular cleanings as part of a maintenance schedule, air ducts are often one of the more overlooked aspects. With regular cleaning, your HVAC system efficiency will improve, as well as extend the individual components lifespan. Aside from providing cleaner air to breath, clean ducts also conserve energy, saving you money in the long run.  

Some choose to clean air ducts as often as once a year, while others prefer to have them cleaned when it becomes apparent they are dirty. According to the National Air Duct Cleaners Association (NADCA), “If your air ducts look dirty, they probably are.” Unfortunately, air ducts are typically out of sight, out of mind, since they are not easily visible in most business and don’t cause any immediately obvious problems when dirty.

If you haven’t cleaned your ducts in a while or are looking to plan a regular cleaning schedule, let our expert crews at SERVPRO of Pitt/Greene counties get the job done the right way. We will work with you and schedule our professionals to take care of all your cleaning needs.

Carpet and Duct Cleaning for your Greenville, NC Home or Business

2/13/2019 (Permalink)

While many people know and trust SERVPRO of Pitt / Greene Counties for our professional fire and water damage remediation, there are many other areas our expertise can benefit your Greenville, NC home and business. For example, fire and smoke/soot damage in a commercial building typically requires professional HVAC and air duct cleaning which our crews are experienced with and prepared to help, no matter the size of job.

We are also equipped and certified to handle a wide variety of other situations such as biohazard cleanup, sewage, trauma & crime scenes, vandalism & graffiti, and more! If you have questions about the services we offer, give us a call at: (252) 329-7205 or visit our services page. Our crews will be happy to help you with whatever you need, from carpet cleaning to fire, water or mold remediation.